Privacy Policy
1. Introduction
This Privacy Notice describes how GetEsigns (“GetEsigns,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained from individuals who access or use our websites, applications, and digital signature products and services (“Services”). It also outlines the rights and choices available to individuals under applicable United States privacy laws.
By using the Services, you acknowledge that you have read and understood the practices described in this Privacy Notice.
2. Information We Collect
We collect personal information in the following situations:
Information you provide directly
Examples include:
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Name, email address, phone number, mailing address
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Account credentials and profile details
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Information included in documents that you upload, send, or sign using the Services
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Communications you send to us for support
Information collected automatically
When you use the Services, we may collect:
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Device identifiers
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Operating system and browser details
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Log data such as access dates, times, and usage patterns
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IP address and approximate location
Information obtained from third parties
We may receive personal information from:
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Service providers assisting with identity verification or fraud prevention
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Business customers who authorize you as a user of our Services
Uploading or submitting information on another person’s behalf means you are responsible for having the authority or consent to do so.
3. How We Use Personal Information
We process personal information for the following purposes:
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To provide, operate, and maintain our Services, including document execution workflows
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To fulfill contractual commitments with users and business customers
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To communicate about accounts, system updates, and security alerts
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To personalize features, improve functionality, and analyze Service performance
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To protect our legal rights, enforce terms, and deter fraudulent or harmful activity
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To comply with legal, regulatory, or law enforcement obligations
Marketing communications are optional and may be declined at any time.
4. Sharing Personal Information
We may disclose personal information under these circumstances:
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Service Providers assisting in hosting, data processing, analytics, and technical operations
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Business or Enterprise Administrators who manage authorized user accounts
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Legal authorities when required to comply with law, court orders, or to protect rights and security
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Corporate transactions such as mergers, acquisitions, restructurings, or divestitures
We do not sell personal information as defined under U.S. privacy laws.
5. Data Retention
We retain personal information for as long as reasonably necessary to:
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Support the use of the Services
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Maintain accurate business and financial records
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Meet legal and regulatory requirements
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Resolve disputes and enforce agreements
Retention periods may vary depending on document types and contractual arrangements.
6. Security Measures
We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, or alteration.
However, no electronic storage or transmission can ever be guaranteed completely secure.
7. User Choices and Controls
You may:
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Access and update account information through your account settings
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Request deletion of your account subject to legal or contractual obligations
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Manage communication preferences and withdraw marketing consent
Certain features may require specific personal information, and opting out may limit use of the Services.
8. Children’s Privacy
The Services are not intended for minors under 18 years old.
We do not knowingly collect personal information from minors without appropriate authorization. If such information is discovered, it will be removed.
9. U.S. Privacy Rights (Including CCPA/CPRA)
Residents of the United States may have the following rights, depending on applicable state laws:
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Right to know the categories and specific pieces of personal information collected and disclosed
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Right to request correction and deletion of personal information
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Right to opt out of sharing personal information for cross-context behavioral advertising
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Right to not be discriminated against for exercising privacy rights
Requests may be verified before action is taken. Certain exclusions may apply.
10. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
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Maintain secure sessions
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Analyze usage patterns and Service performance
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Enhance product functionality
Users may control cookie settings through browser tools. Disabling cookies may affect Service functionality.
11. Third-Party Services
The Services may include integrations or features provided by external partners.
Their handling of personal information is governed by their own policies and terms, and GetEsigns is not responsible for practices of third-party entities.
12. International Users
Our Services are intended primarily for users located in the United States.
If you access the Services from outside the United States, you consent to your information being processed within the United States, which may have privacy laws differing from those in your jurisdiction.
13. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in legal requirements or our operational practices.
If changes are significant, we will provide notice through the Services or other communication methods. Continued use of the Services constitutes acceptance of revised terms.
14. Contact Information
To ask questions, exercise privacy rights, or request additional details regarding our data practices, you may contact us:
Email: hello@getesigns.com
15. Your Acceptance of This Notice
By using the Services, you acknowledge that you have read and agree to the practices described in this Privacy Notice.