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Terms & Condition

 

1. Welcome

Thank you for choosing our services! These Terms of Service (“Terms”) explain how you can use our website, mobile apps, APIs, and related tools (“Services”). When we say “we,” “our,” or “us,” we mean the Service Provider. When we say “you,” we mean the individual or organization using our Services.

By creating an account or using our Services, you agree to these Terms. If you are using the Services on behalf of a company or organization, you confirm that you have the authority to accept these Terms for them.

If you do not agree with these Terms, please do not use the Services.

2. Eligibility

You must be at least 18 years old to use our Services. If you are using the Services to collect information from minors, you are fully responsible for obtaining all required parental or guardian consent.

3. Account Responsibilities

You are responsible for:

  • Keeping your account details accurate

  • Maintaining the confidentiality of your login credentials

  • Any actions taken through your account

If your account is registered using a work or organizational email, that organization may control the account and its content.

If you believe your account has been compromised, contact us immediately.

4. Services and Features

Our Services allow you to create, manage, sign, send, and track documents. Some features are available for free, while others require a paid subscription.

We may add, improve, or remove features over time to enhance the experience or comply with legal or technical requirements. If a major change affects your access, we will notify you in advance when possible.

We may also offer beta features for testing. These features may change or be discontinued at any time and are provided without guarantees.

5. Plans, Subscriptions & Payments

Your subscription may renew automatically depending on the plan you choose. Pricing, billing cycles, user limits, and service features will be provided during checkout or in your order confirmation.

You may cancel your subscription at any time. When canceled, access will continue until the current paid period ends. Refunds are provided only where required by law or stated in our refund policy.

If a payment fails, we may suspend access until the issue is resolved.

6. Acceptable Use

To keep our Services safe and reliable, you agree that you will not:

  • Upload or share harmful, illegal, or fraudulent content

  • Violate the rights of others, including privacy or intellectual property

  • Attempt to damage or disrupt our platform or security

  • Attempt to copy, reverse engineer, or resell our Services

If we detect harmful use, we may temporarily or permanently restrict access.

7. Your Content

You own the documents and data that you upload or create (“Your Content”). You are fully responsible for ensuring that your content is legal and that you have all required permissions to use it.

To operate our Service, you grant us permission to process, store, display, and transmit Your Content only as needed to provide the Services.

When you remove Your Content, we will delete it unless retention is required for legal, security, or business continuity purposes.

We do not reuse or access Your Content for any unrelated purposes.

8. Our Content and Property

All intellectual property that we provide—software, templates, tools, branding, designs—belongs to us. You receive a limited license to use the Services as intended and permitted by these Terms.

Any suggestions or feedback you share may be used to improve the Services without obligation to you.

9. Confidentiality

Both you and we may share confidential information with each other. Each party agrees to protect that information and only use it as necessary to provide or receive the Services.

Confidentiality obligations continue for three (3) years after the end of this Agreement, unless applicable laws require a different period.

10. Third-Party Services

Some features may rely on or link to third-party tools. You decide whether to use these tools, and their own terms and privacy policies apply.

We are not responsible for the actions or performance of third-party providers.

11. Service Availability

We work hard to keep our Services secure and continuously available. However, temporary interruptions may occur due to maintenance, system updates, outages, or events beyond our control.

We will take reasonable steps to notify you of planned maintenance.

12. Data Protection & Privacy

We follow strong industry standards to protect your information.

Our Privacy Policy explains:

  • What data we collect

  • How it is used

  • Your rights and choices

By using the Services, you also agree to our Privacy Policy.

13. Termination and Suspension

You may stop using the Services at any time.

We may suspend or close your account if:

  • You violate these Terms

  • Required payments are overdue

  • We believe your account or behavior poses a security risk

  • We must comply with legal obligations

Even after termination, certain obligations will continue, including confidentiality, liability limitations, and intellectual property protections.

14. Disclaimer of Warranties

The Services are provided using reasonable skill and care. However, we cannot guarantee they will be:

  • Available at all times

  • Free of errors or interruptions

  • Compatible with every device or system

You use the Services at your own risk where allowed by law.

15. Limitation of Liability

To the fullest extent permitted by law:

  • We are not responsible for indirect, incidental, or financial losses such as lost revenue or data.

  • Our total liability for any claim cannot exceed the amount you paid for the Services during the 6 months before the claim arose.

Some regions may provide additional consumer rights that cannot be excluded — and those rights will still apply.

16. Changes to These Terms

We may update these Terms periodically. If updates are significant, we will notify you in advance through email or within the platform.

Continued use of the Services after updates means you accept the revised Terms.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction where our company is registered, unless a different local law provides mandatory protections.

We encourage resolving disputes directly with us first. If unresolved, disputes will be handled through individual arbitration or the applicable court system. Class-action lawsuits are not permitted where legally enforceable.

18. Contact Us

If you have any questions or concerns about these Terms, we are here to help:

Email: hello@getesigns.com

You're All Set!

Thank you for taking the time to read our Terms. We appreciate your trust and look forward to supporting your digital document workflows.